Privacy Policy
Effective Date: 20 June 2026 Last Updated: 20 June 2026
Namcrete Manufacturing (Pty) Ltd (“Namcrete,” “we,” “us,” or “our”) operates the website https://namcrete.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or interact with us.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide Directly
When you use the contact form on our Site, we collect:
- Your name
- Your email address
- The content of your message
We use this information solely to respond to your inquiry, provide quotes, or otherwise communicate with you about our products and services.
1.2 Information Collected Automatically
Like most websites, our Site may automatically collect certain technical information when you visit, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Site
- Referring website
This information is generally collected through standard web server logs and basic website functionality, and is used to maintain Site security, diagnose technical issues, and understand general usage patterns.
1.3 Cookies
Our Site may use cookies and similar technologies necessary for basic website functionality (for example, to remember your session or ensure the contact form works correctly). We do not currently use the Site to run advertising or analytics tracking. If this changes in the future, we will update this Privacy Policy to describe what is used and how you can manage your preferences.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests submitted through our contact form
- Provide information about our products and services
- Maintain, secure, and improve our Site
- Comply with legal obligations, where applicable
We do not sell, rent, or trade your personal information to third parties.
3. How We Share Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Service Providers: We may use third-party providers (such as our website hosting provider or email service) to operate the Site and process contact form submissions. These providers only access information as needed to perform their services and are expected to keep it confidential.
- Legal Requirements: We may disclose information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
- Business Transfers: If Namcrete is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Third-Party Links
Our Site contains links to third-party platforms, including Facebook, Instagram, and YouTube. These platforms have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies before interacting with them.
5. Data Retention
We retain personal information submitted via our contact form only for as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes, after which it is deleted or anonymized.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your information
To exercise any of these rights, please contact us using the details in Section 10 below.
8. Children’s Privacy
Our Site is intended for businesses, contractors, and individuals seeking construction materials, and is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. A Note on Namibian Law
Namcrete is based in Tsumeb, Namibia, and we respect the right to privacy recognized under Article 13 of the Namibian Constitution. As of the effective date of this policy, Namibia does not yet have a fully enacted, comprehensive data protection statute (a Data Protection Bill remains under development). In the absence of a specific statutory framework, we have voluntarily adopted the good-practice principles reflected in this policy. We will update this Privacy Policy as Namibian law develops, and we recommend that this policy be reviewed periodically by a Namibia-qualified attorney to ensure ongoing compliance as the legal landscape evolves.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Namcrete Manufacturing (Pty) Ltd Namutoni Rd, Tsumeb, Namibia Phone: +264 (067-) 22 0856 Email: info@namcrete.com
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
This Privacy Policy is provided as a general template based on the information available about this Site and is not a substitute for legal advice. We recommend having it reviewed by a qualified attorney familiar with Namibian law before publishing.